CONTACT US

FAQS

PRICING

Vintage Aisle strives to provide a budget-friendly option but with the quality you would want for you wedding day. Prices range from as little as $100 and up to $1500 for the rare vintage wedding dresses. Pricing is determined based on the condition and rarity of the gowns.

Pricing does not generally include shipping. Please contact us to get a shipping quote prior to purchase.

Pricing for dresses for sale by private sellers are determined by the seller. See details below under Private Listings regarding buying from private sellers.

DISCOUNTS

Vintage Aisle if offering a 5% discount for brides who purchase a vintage wedding dress and sign-up to provide photos of your Vintage Aisle wedding dress on your wedding day as well as a written testimonial to publish on our blog.

This does not apply to purchases from private sellers. Discounts are at the discretion of the private seller only. See details below regarding buying from private sellers.

NEED MORE DETAILS OR PHOTOS?

We cannot upload the highest quality photos of our vintage wedding gowns and accessories, but what we can do is email you the high quality photos, please don’t hesitate to ask, we are more than happy to do so. If you want some more details on any product, also get in touch, especially with regard to sizing as vintage wedding dresses often vary from standard sizes. It is best to provide your size requirements and what dresses you are interested in and we can measure based on your fit.

See details below under Private Listings regarding requests for more information from private sellers.

SHIPPING

Pricing does not include shipping. Please contact us to get a shipping quote prior to purchase.

For domestic customers we generally post with Australia Post (standard post with tracking) but can provide express shipping if required or use a courier of your choice. For international customers we prefer to use International Registered Mail which tracks your item and requires a signature upon delivery. However, we can use a courier of your choice if they provide pick ups from our location.

Shipping from private sellers is the responsibility of the private seller. See details below under Private Listings regarding buying from private sellers.

​​RETURNS

At Vintage Aisle all sales are FINAL. Refunds are NOT offered on any items unless they are completely misrepresented or faulty beyond the description of the item provided at the time of the sale. Customers must contact Vintage Aisle within 7 business days of receiving your item if a fault beyond the description of the item provided at the time of the sale is present.

See details below under Private Listings regarding buying from private sellers.

​CAN I BE CONFIDENT BUYING MY DRESS ONLINE?

Yes you can! If we aren’t sure about the dress being right for you, we will let you know as we don’t want to disappoint! If you email Vintage Aisle with any extra questions about wedding dresses we will do our very best to get back to you with any detail, photographs or measurement you require – no request is too big or small so don’t hesitate. We want you to feel 100% confident about your purchase and will do as much as we can to give you that confidence.

All garments are measured exactly using an adjustable mannequin so please ensure you measure yourself correctly or have a dressmaker measure you – we do not issue refunds for items that do not fit. Colours may vary from monitor-to-monitor so be aware of that as refunds will not be issued for dissatisfaction with item colour. Vintage garments often have small marks or flaws due to being an original and sometimes worn piece. These flaws, if present, will be disclosed to you by Vintage Aisle when you submit an enquiry.

See details below under Private Listings regarding buying from private sellers.

PAYMENT

For purchases from the Vintage Aisle collection, we require full payment prior to dispatch.

See details below regarding payment for private listings.

CAN I SELL MY VINTAGE WEDDING DRESS TO VINTAGE AISLE?

We always welcome sellers to contact us about selling their vintage wedding dress online at Vintage Aisle. We are always looking for unique styles in a wide range of sizes. If you are interested in selling your vintage wedding dress, please contact us via email with your price, photos and details of the dress – size, style, material, age, damage, stains and measurements if possible.

PRIVATE LISTINGS

Vintage Aisle offers a limited number of private listings where sellers can list their vintage or pre-loved wedding dress alongside our vintage wedding dress collection. Pricing and listing fees are determined on an individual basis.

Vintage Aisle does not purchase or store the private seller’s wedding dress. Our private listing service facilitates listing a wedding dress and receiving the initial enquiry. The initial enquiry from a potential buyer is directed to the private seller. The private seller is responsible for all following communication with that buyer.

All information provided in private listings is provided by the private seller and it is their responsibility to honestly represent the wedding dress and disclose all relevant information in the listing. Buyers are encouraged to request additional information from private sellers and inspect the dress if considered necessary to be confident in your purchase.

We do not facilitate payment from buyers to sellers, nor do we facilitate shipping. The private seller is responsible for receiving payment and ensuring that payment has been received. The private seller is also responsible for shipping.

All communication between the private seller and buyer is the responsibility of each party. Vintage Aisle does not take any responsibility for any issues between private sellers and buyers.

OTHER QUESTIONS?

Please submit an enquiry using the above form.